Ismail Sirdah Offers Tips For Why Small Businesses Should Use Facebook Messenger
Mar 7, 2023
As a small business owner, you are surely already aware of the many ways in which recent technological advances have influenced the way you do business. In order to ensure your small business doesn't get left behind amidst a rapidly changing marketplace, it's vital that you incorporate the kinds of new technologies that will help your business thrive for many years to come.
DULUTH, Ga. - March 7, 2023 - PRLog -- Ismail Sirdah, outlined several ways his own small business has benefited from incorporating Facebook Messenger. In detailing how the platform has helped his photography business excel, Ismail Sirdah also highlighted some of the universal benefits available to small business owners who utilize Facebook Messenger to connect with their customers.
Reach Customers Where They Already Are
Perhaps the most compelling and salient rationale for incorporating Messenger into your small business is illustrated with a single statistic offered by Flurry Analytics: Over the last year, the amount of time spent on messaging platforms and social media increased by nearly 400 percent.
Reduced Friction for Users
Even if the preceding steps were easy to carry out — and, just to be clear, they are not — getting your customers to use the app is still the most difficult obstacle to overcome: Even though apps account for 85 percent of the time users spend on smartphones, that time is dominated by an average of just five apps. This is why Facebook is touting Messenger as a "frictionless" platform, as it eliminates all the hurdles most likely to deter customers from using an app that fosters communication with your small business.
Compelling and Essential Interactions
When Messenger was first introduced, the automated chat agents were not nearly as sophisticated as they are today. The experiences your customers are exposed to through Facebook Messenger are far more robust than ever before, as they now feature location sharing, native payments, and complex interfaces, along with a number of other features that make the platform both compelling and essential for small business owners as well as their customers.
Messenger Enables Improvements in Customer Service, Acquisition, and Ecommerce
Facebook believes that small businesses will see tangible improvements in several key areas after incorporating Messenger, and Sirdah agrees that the platform delivers on that promise — especially when it comes to customer service, ecommerce, and customer acquisition. Using Messenger for customer service not only improved customer satisfaction among Sirdah's customers, but it also served as an ideal medium through which the small business owner could re-engage customers in order to drive revenue.
Photos: (Click photo to enlarge)
Read Full Story - Ismail Sirdah Offers Tips For Why Small Businesses Should Use Facebook Messenger | More news from this source
Press release distribution by PRLog
More News
U.S. Restricts Trade With Chinese Genomics Company
The move will block shipments from BGI, a major Chinese firm that U.S. officials allege is associated with forced labor and the abuse of minority groups.
Hegseth pitches US-Asean defence framework but will it be a hard sell?
US Defence Secretary Pete Hegseth on Wednesday proposed a new US-Asean defence framework to guide cooperation over what he called “critically important years” ahead, but offered few details on what it would entail. The proposal faces questions over whether members of the Association of Southeast Asian Nations will embrace a bloc-wide initiative, with analysts suggesting they would prefer bilateral arrangements that preserve their flexibility as they navigate ties with Washington and...
‘Not to find scapegoats’: Singapore ministers summon bosses of 10 firms over haze
In a rare move, Singapore on Wednesday summoned top executives from 10 locally registered companies potentially linked to haze-causing fires in Indonesia to a meeting with three ministers. The executives all agreed to cooperate fully in an investigation by the city state into the regional environmental crisis that has caused air quality to dip to “very unhealthy” levels earlier this month. Deputy Prime Minister Gan Kim Yong, Senior Minister K. Shanmugam and Minister for Sustainability and the...
Will Pakistan Fight in Saudi Arabia’s Wars?
Questions have been raised over the strength of Pakistan’s security commitment to Saudi Arabia ever since the SMDA’s inception in September 2025.
Jio’s Blockbuster I.P.O. Gives India’s Investors a Lift
Jio Platforms shares surged on their first day of trading, even as questions mount about the telecom firm’s growth prospects and a new generation takes charge.
Kyrgyzstan Temporarily Bans Imports of Apples (and More)
The EU – which is the top exporter of apples to Kyrgyzstan – urged Bishkek against the ban, noting that WTO rules require “exceptional circumstances” to justify such measures.
Why Are Russia and China Cooperating on ‘Patriotic Education’?
China has decades of experience in “patriotic education.” What it can learn from Russia is how to use education to support a war effort.
Unitree reports 70% surge in quarterly revenue, though AI investment weighs on net profit
Leading Chinese robotics company Unitree Robotics on Wednesday reported a 69.93 per cent year-on-year increase in quarterly revenue to 665 million yuan (US$99.7 million), though net profits excluding non-recurring items fell 17.42 per cent to 105 million yuan, as the company released its first earnings since going public. The results for the three months ending September 30 showed a continued surge in research and development spending by the Hangzhou-based company, which jumped 249.58 per cent...
Elon Musk, Jensen Huang have opposing outlooks on AI neoclouds. Who is likely correct?
As investor anxiety over an artificial intelligence bubble mounts, SpaceX’s Elon Musk and Nvidia chief Jensen Huang have offered starkly divergent outlooks on whether the specialist cloud providers powering the boom can survive their mounting debts. While Musk has warned of impending collapses and consolidation among the more than 200 dedicated graphics processing unit (GPU) rental ventures known as “neoclouds”, Huang remains bullish, insisting that robust market demand will unlock the capital...
China Wants Its AI to Go Global, on Its Own Terms
Beijing also wants tailored control over what technology leaves, who acquires it, and what remains in the hands of the Chinese government.
Cruise ship suspends global voyage in Cambodia over fuel prices, hundreds disembark
Hundreds of people permanently living aboard a touring cruise ship were forced to disembark in Cambodia this week after the vessel’s operator said fuel price increases from the Iran war had made operations prohibitively expensive. The Villa Vie Odyssey had been cruising the world for at least 755 days as one of only a handful of ships that offered passengers the opportunity to rent or buy long-term or even permanent residences on board. On Tuesday, the ship’s owner, Villa Vie Residences,...
Toward a New ‘Normal’: The Recalibration of the Japan-US Alliance
Since the Cold War, Japan and the U.S. have both been seeking normalcy, but they define the term very differently.
YOUR NEWS, OUR NETWORK.
Do you have Great News you want to tell the world?
Be it updates about your business or your community, you can make sure that it’s heard by submitting your story to our network reaching hundreds of news sites across 6 verticals.