Dandy's QR Code Tool Makes It Easy to Conduct an Experience Survey for Boosting Reviews

Jan 2, 2023

Irvine, California -

January 02, 2023 - /PressAdvantage/ - AI Powered Reputation Automation Software provider Dandy has announced that its QR code guest experience tool helped a restaurant group gain actionable and valuable customer feedback and automate the process of gathering new positive reviews. The company is inviting business owners to find out more about what the tool can do for their venture.

One of the best ways that restaurants, or any other retail-facing businesses for that matter, can attract more customers is by building up their online reputation. Many customers who visit the restaurant don’t feel compelled to post a review, even if they had a thoroughly enjoyable experience. However, the few times that a dissatisfied customer takes an effort to post a review, it is often due to them having unrealistic expectations and just wanting to air out their grievances. Thus, businesses may end up with a lot of negative reviews on their online profiles that are not representative of the quality of service they provide and, in fact, drive away future customers.

The best strategy to prevent this is to be proactive in gathering reviews. Asking for feedback from as many customers as possible increases the chances that the business will get a lot more positive recommendations. The challenge, then, is to make it as easy as possible for customers to post their reviews. Dandy has custom-built its QR code guest experience tool for this exact purpose and its most recent customer success story most handily demonstrates its full potential.

According to the ai powered reputation automation company, it recently helped a restaurant group get the feedback it needed to improve its services and even converted that feedback into positive reviews on its online profiles. To make this happen, the restaurant chain customized QR codes from the Dandy app and printed them out, and placed them on every table and guest checkout, since some of the restaurant locations are fast casual while some offer sit-down dining. The restaurant then incentivized customers to use the QR code by offering a monthly $100 gift card drawing. Using this strategy, the restaurant chain was able to gather customer information to remarket to them, increasing customer loyalty. It was also able to gain over 1,000 guest experience surveys each month, which also means over 1,000 customer phone numbers and emails for remarketing. The positive feedback was shared with review sites and helped the restaurant chain generate over 240 new 5-star reviews across their locations each month. Moreover, the feedback that customers provided is all viewable securely inside the Dandy application where the restaurant chain can also directly reply to it.

The Director of Operations for the restaurant group talked about how impactful Dandy’s QR code guest experience tool had been by saying, "It's been a game changer for us. We can now see why certain locations are performing better than others. Just getting this information directly from the customer is key and seeing it in real-time in the Dandy dashboard is amazing. Our guests are able to share their true experiences with us directly over the phone. We're able to leverage these insights to make real-time changes and improvements to certain locations and celebrate our wins by getting more positive online reviews. Then we market to our customers to increase loyalty. It's like a grand slam for us.”

The spokesperson for Dandy, Bri Nicole explained how its QR code tool fits in with the rest of its portfolio of reputation management software by saying, “Our clients work hard to offer the best possible products and services they can. We feel that it is unfair that just a few reviews posted by unhappy customers can potentially negate their years-long efforts. With the QR code tool, you get to counteract this rare negativity with a deluge of positive reviews from the majority of customers satisfied with their purchase.”

Readers can find out more about the features of the QR guest experience tool and the rest of the features in Dandy’s ai powererd reputation automation software suite by heading over to its website at https://getdandy.com/guest-feedback-tools/.

###

For more information about Dandy, contact the company here:

Dandy
Bri Nicole
9492390778
[email protected]
9891 Irvine Center Drive #200
Irvine, CA 92618

ReleaseID: 60056996

More News

Southeast Asia’s green push brings solar power, but who pays to keep it on?
Nov 8, 2026
Southeast Asia’s green push brings solar power, but who pays to keep it on?

For most of his life, Osman Uki lived in a world dictated by the sun, relying on kerosene and leftover cooking oil to light his home in a remote indigenous village in Malaysia. That changed in April when solar power finally reached Kampung Bertang in the state of Pahang, allowing families to power electric lights, refrigerators and rice cookers. For Osman, one of the biggest changes is what happens after sunset. “We are happy with the light we have at night. The kids can read at night now. We...

Indonesians furious as Batam data centres drain taps: ‘we cannot cook without water’
Nov 8, 2026
Indonesians furious as Batam data centres drain taps: ‘we cannot cook without water’

Cooking and bathing became difficult when taps ran dry in Batam, an Indonesian island where residents are protesting against data centres springing up to power the global artificial intelligence boom. The area had suffered a “long drought” caused by low rainfall, the local water utility operator said, as a strong El Nino cycle exacerbates dry weather. But, as in other countries, anger has been directed at the data centres, warehouse-like facilities that keep apps and AI tools running, with water...

Japan rethinks its stalking laws after Pokemon store murder
Nov 8, 2026
Japan rethinks its stalking laws after Pokemon store murder

Long before Moe Harukawa was killed, she lived in fear. The 21-year-old shop assistant had reported her ex-boyfriend to police and a court had ordered him to stay away from her. Yet weeks later, Taiki Hirokawa, 26, walked into Harukawa’s workplace – a packed Pokemon store in Tokyo’s Ikebukuro district – and stabbed her repeatedly in the neck and torso before turning the knife he was carrying on himself. Both later died in hospital. Harukawa’s gruesome murder in March at the hands of a man who...

In Malaysia, a shadow trade in DIY weight-loss jabs takes hold
Nov 8, 2026
In Malaysia, a shadow trade in DIY weight-loss jabs takes hold

When her prescription for Mounjaro became too expensive, Bey* did what a growing number of Malaysians are doing: she found a cheaper vial online. The 34-year-old from Kuala Lumpur started on the weight-loss drug about a year ago and hasn’t looked back since. “I didn’t feel like eating, I didn’t feel hungry,” she said, recalling flying to Jakarta for a “food trip” recently during which she barely ate. Reviews on Threads and TikTok led her to online sellers offering “tirzepatide”, Mounjaro’s...

A ‘Chaotic Race’ for the World’s Top Diplomat
Nov 7, 2026
A ‘Chaotic Race’ for the World’s Top Diplomat

The contest to replace António Guterres as U.N. secretary general has been jolted by last-minute entrants and deep divisions among members of the Security Council.

Suffield Academy Shaken by I.R.S. Investigation Into Its Leader
Nov 7, 2026
Suffield Academy Shaken by I.R.S. Investigation Into Its Leader

Suffield Academy placed its longtime head of school, Charlie Cahn III, on leave last month after learning that he was the subject of a federal investigation.

Robotaxis are taking over China’s cities. What are they actually like to ride?
Nov 7, 2026
Robotaxis are taking over China’s cities. What are they actually like to ride?

The driver’s seat was empty and the steering wheel was turning on its own. Sitting in the back of a Pony.ai robotaxi in Shenzhen, I felt a flicker of nervousness. But as the car glided into traffic, the initial unease gave way to an appreciation of something far less futuristic: the blissful absence of small talk with the driver. My test rides in two of China’s major tech hubs – with Pony.ai in Shenzhen and Baidu’s Apollo Go in Beijing – offered a first-hand experience of how autonomous vehicles...

New Zealand’s Election ‘Too Close to Call’ as Voters Turn to Minor Parties
Nov 7, 2026
New Zealand’s Election ‘Too Close to Call’ as Voters Turn to Minor Parties

Preliminary results showed the right-wing bloc slightly ahead but no clear winner after an election that was dominated by economic concerns.

New Zealand election first count ends with 2 main parties nearly deadlocked
Nov 7, 2026
New Zealand election first count ends with 2 main parties nearly deadlocked

New Zealand’s ruling centre-right National Party and main opposition Labour were nearly deadlocked in the popular vote after initial counting in the nationwide general election on Saturday. Results from the Electoral Commission show that with more than 95 per cent of the ballots counted, both parties were polling just short of 30 per cent of the popular vote, with just a few thousand votes separating the two. A projection from New Zealand’s Electoral Commission ‌showed the current three-party...

Malaysia’s king warns against challenging Najib’s house arrest
Nov 7, 2026
Malaysia’s king warns against challenging Najib’s house arrest

Malaysia’s king warned on Saturday that any attempt to ⁠challenge his order ⁠letting former prime minister Najib Razak go ⁠from jail to house arrest could amount to defying his decree, a day after authorities delayed Najib’s transfer. Najib has been in jail since 2022 after being found guilty of corruption and money laundering in a case linked to a multibillion-dollar ‌scandal at state fund 1Malaysia Development Berhad. He has consistently denied wrongdoing. He was due to be transferred home on...

Air in India’s capital ranked world’s most polluted on eve of Diwali
Nov 7, 2026
Air in India’s capital ranked world’s most polluted on eve of Diwali

New Delhi ranked as the world’s ⁠most polluted major ⁠city on Saturday ⁠morning, according to Swiss group IQAir, as the Indian capital faced severe pollution forecasts a day before Diwali, the Hindu festival of lights. India has ordered schools in and around Delhi to offer online classes and encouraged people to work from home ahead of Diwali on Sunday, which is usually marked by the widespread use of firecrackers ⁠that further worsen the air quality. IQAir ranked Delhi ‌first for air pollution...

‘There could be anarchy’: Bangladesh’s garment sector unrest threatens economic disaster
Nov 7, 2026
‘There could be anarchy’: Bangladesh’s garment sector unrest threatens economic disaster

Garment workers in Bangladesh, the world’s second-largest clothing exporter after China, are demanding that their wages more than double – and their protests have brought a halt to production in factories supplying global brands including H&M, Zara and Walmart. Tens of thousands of workers have marched through Dhaka and the key industrial towns of Gazipur, Ashulia and Narayanganj in recent days demanding higher pay. Protests turned violent in several hubs, with factories vandalised and roads...

YOUR NEWS, OUR NETWORK.

Do you have Great News you want to tell the world?

Be it updates about your business or your community, you can make sure that it’s heard by submitting your story to our network reaching hundreds of news sites across 6 verticals.

Indo Inquirer

Indo Inquirer is the leading online news network in Indonesia, providing daily breaking news with in-depth news coverage and the best photojournalism. We deliver compelling and diverse engaging stories around the world.

Newsletter